service@excalibur.gb.com    

TERMS & CONDITIONS

SERVICING


1. All charges for servicing and repairs are payable on collection unless credit facilities have been organised in advance. Only cash or cheques will be accepted. Credit terms must be adhered to and credit facilities may be withdrawn without warning.

2. Repair charges will be based on the labour and material costs involved. The Customer must notify the Company of any parts that they wish to retain prior to the work being started.

3. Any queries relating to an invoice must be raised in writing within 14 days of the taxpoint date.

4. The Company reserves the right to charge for storage if any vehicle is not removed within 3 working days of notification of completion of repairs or within 1 working day of a quotation if the quote is not accepted.

5. In the event of any defect developing within 10,000 kilometres or 6 months (whichever is the sooner) and the same being reported in that time, the Company will make every reasonable endeavour to rectify the same free of charge if due to our defective workmanship.

6. The Company will use its best endeavours to pass on where available the benefit of any manufacturer�s warranty and guarantee given in respect of replacement parts or materials supplied or used in any repair.

7. Commercial vehicle parts will be sold with the benefit of the manufacturer�s warranty or guarantee if available. Such parts when sold or supplied by the Company to Customers who are not �consumers�, as defined in the Unfair Contracts Act 1977, are sold on the express understanding that the Company shall not be responsible for any claims to loss of use, inconvenience, the hire of alternative transport or consequential loss or damage of whatever nature and howsoever caused.

8. The Customer is expected to ensure that all items of value, including money, are removed from the vehicle prior to being left with the Company. If the Customer fails to do so, the Company will not accept responsibility for any loss or damage which might arise whilst the vehicle is in the possession of the Company.

9. Any notice given hereunder in writing and sent by post to the residence or place of business of the person to whom it is addressed and shall be deemed to have been received in due course of post.

10. This document contains the whole terms of contract and no alteration or variation of the terms of contract shall be valid unless agreed and made in writing by the authorised Officer of the Company and no waiver of any breach by either party to the terms of the contract shall prejudice the Company�s strict legal rights hereunder.

11. Nothing herein contained is intended to affect, nor will affect, a consumer�s statutory rights under legislation currently in force.